(20 Jan 2025) Assessment Form of Preparatory Course for Assistant Duty Officers / Report Centre & Intake Officers

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For the lecture "The Work of L Group Relating to RC"

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For the lecture "(i) Duties & Functions of RC (ii) Processing of Complaints & Enquirers (iii) Handling of Sensitive Complaints"

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For the Lecture "Techniques in Handling Complainants & Enquirers"

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For the lecture "Managing Emotions (Experience Sharing) & Race Discrimination Ordinance & Racial Equality"

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